DOING GOOD FEELS GOOD
Rooted in values
Our core values—Faith, Compassion, Generosity, Partnership, Gratitude, and Stewardship—are the foundation of everything we do. These principles guide our mission and shape the way we serve our community and work as a team.
Driven by Compassion
Compassion lies at the very core of what we do, and our dedicated team is a testament to that. We strongly believe in serving our community with genuine care and support, especially for those who may be overlooked or marginalized.
Culture with a Cause
We strive to create a positive and uplifting workplace culture where every team member is valued for their unique contributions, feels supported, and can thrive. Join us in making a difference and being a part of a team that truly cares!
opportunities
Current Job Openings
JOB DESCRIPTION: RESOURCE COORDINATOR
Phoenixville, PA
Reports to: Director of Program, Chester County
Status: Full-time. Schedule will be negotiated. Non-Exempt
Purpose: Provides direct case management services to Good Sam participants. The Resource Coordinator will manage a case load in various stages of the continuum of care Good Sam provides (shelter, housing, etc.) Works collaboratively with all staff members.
JOB DUTIES AND RESPONSIBILITIES
1. Demonstrate a high level of commitment to the success of our participants by:
- Developing a case management plan that outlines steps to help our participants achieve their goals.
- Help the participants understand all the services that are available to them, both inside the organization and outside the organization.
- Keep participants informed on any organizational programs that are happening.
2. Show strong commitment to tracking activity and collecting data on internal and external database systems.
3. Maintains clear communication with participants and staff.
4. Be knowledgeable of the central intake process for the county and maintain relationships with referral partners. Be quick to respond to County Providers with referrals into Emergency Housing.
5. Collect program fees and give receipts to participants as appropriate.
6. Be mindful of the responsibility the position holds in terms of donor, volunteer and community relations.
7. Attend staff meetings.
8. Represent Good Sam at partner meetings.
9. Meet regularly with the Director of Programs for supervision.
10. Assist to keep all policies and procedures relevant and current.
11. All other duties and responsibilities assigned by leadership.
REQUIREMENTS
- Ability to establish and maintain good working relationships with participants as they fulfill the goals of their case management plan.
- Embodies Good Sam’s core values: Faith, Compassion, Generosity, Partnership, Gratitude, Stewardship
- Ability to assume responsibility and make decisions.
- Ability to establish and maintain cooperative working relationships with staff.
- Ability to understand and willingness to support the mission and goals of the Good Samaritan Services.
- Ability to multitask.
- Ability to express ideas orally and in writing
- Must provide office with a copy of current auto insurance.
- Knowledge of the social service network in Chester County/Lancaster County and southeastern Pennsylvania as well as other resources appropriate to meet participants needs.
- Be free of outstanding warrants for arrest, and have a clean child clearance check.
- After hiring the Resource Coordinator will be trained in the use of passive restraints and cardiopulmonary resuscitation (CPR), First Aid.
EDUCATIONAL REQUIREMENTS
- Minimum – High School diploma and previous non-profit experience.
- Preferred – Bachelor’s degree in Human Services, Ministry, or other related field.
- Experience helping those in trauma, homelessness, domestic violence, sex trafficking victims, and other areas.
